In the dynamic landscape of pharmacovigilance, the establishment of a dedicated medical information center stands as a beacon of support and information dissemination. This specialized hub serves as a pivotal point where healthcare professionals, patients, and stakeholders converge to seek clarity, guidance, and reassurance regarding various pharmaceutical products and their associated risks and benefits.

Staffed by trained professionals equipped with profound knowledge in pharmacovigilance, regulatory frameworks, and patient care, our medical information call center ensures the provision of accurate, timely, and comprehensive information tailored to individual inquiries. Through adept handling of adverse event reporting, product inquiries, and medical queries, they play an indispensable role in safeguarding public health and promoting informed decision-making. We have expertise in collection, analysis and routing medical information derived from marketed products.